Privacy Policy for CONNECT App

Effective Date: Apr 2025

At CONNECT App, accessible from https://connect-elearning.com, one of our main priorities is the privacy of our users. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application and services.

1. Information We Collect

• Personal Information: Name, email address, and other information you provide when registering or using the app.
• Device Information: Device model, unique device ID, operating system version, and other diagnostic data.
• Usage Data: Information about how you interact with the app, such as screen views, button clicks, and session duration.
• Firebase Data: Our app uses Firebase services including Firebase Authentication, Cloud Firestore, Firebase Analytics, and Firebase Messaging.

2. How We Use Your Information

• To provide and improve our educational services.
• To personalize the user experience.
• To monitor and analyze usage and trends using Google Analytics and Firebase Analytics.
• To send you important notifications and updates.
• To prevent fraud and unauthorized access.

3. Sharing Your Information

We do not share your personal information with third parties except:

• When required by law or governmental authority.
• With trusted service providers (like Firebase by Google) who assist us in operating the app.
• If necessary to protect our rights or prevent misuse of our services.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. You may request deletion of your data by contacting us at: info@connect-elearning.com

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the security of your information.

6. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have collected such information, please contact us immediately.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data.
• Request corrections or deletion.
• Withdraw consent at any time.

Please contact us to exercise your rights.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top. Continued use of the app after changes indicates your agreement to the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Mobile: +201033040777

Email: info@connect-elearning.com
Website: https://connect-elearning.com